/* Suporte: balão, gaveta de conversa, tela Ajuda › Suporte e painel do administrador */
.sup-bubble { position: fixed; right: 22px; bottom: 22px; z-index: 1100; display: inline-flex; align-items: center; gap: 8px; height: 46px; padding: 0 18px 0 14px; border: 0; border-radius: 999px; background: #0f172a; color: #fff; font: 600 13px/1 var(--font-family, Inter, system-ui, sans-serif); box-shadow: 0 12px 28px rgba(15, 23, 42, .28); cursor: pointer; transition: transform .15s, box-shadow .15s, background .15s; }
.sup-bubble:hover { transform: translateY(-2px); box-shadow: 0 16px 32px rgba(15, 23, 42, .32); }
.sup-bubble:focus-visible { outline: 3px solid var(--primary, #2563eb); outline-offset: 3px; }
.sup-bubble.active { background: var(--primary, #2563eb); }
.sup-bubble svg { width: 22px; height: 22px; fill: none; stroke: currentColor; stroke-width: 1.8; stroke-linecap: round; stroke-linejoin: round; }
.sup-bubble.hidden { display: none; }
.sup-badge { position: absolute; top: -6px; right: -4px; min-width: 20px; height: 20px; padding: 0 6px; border-radius: 999px; background: #ef4444; color: #fff; font-size: 11px; line-height: 20px; text-align: center; box-shadow: 0 0 0 2px #fff; }
.sup-badge.hidden, .sup-nav-badge.hidden { display: none; }
.sup-nav-badge { display: inline-block; margin-left: 8px; min-width: 18px; height: 18px; padding: 0 5px; border-radius: 999px; background: #ef4444; color: #fff; font-size: 10.5px; font-weight: 700; line-height: 18px; text-align: center; vertical-align: middle; }

.sup-toast { position: fixed; right: 22px; bottom: 80px; z-index: 1300; max-width: 340px; padding: 11px 14px; border-radius: 12px; background: #0f172a; color: #fff; font-size: 13px; box-shadow: 0 14px 30px rgba(15, 23, 42, .25); opacity: 0; transform: translateY(8px); pointer-events: none; transition: opacity .2s, transform .2s; }
.sup-toast.show { opacity: 1; transform: none; }
.sup-toast[data-type="error"] { background: #b91c1c; }
.sup-toast[data-type="success"] { background: #047857; }

/* gaveta */
.sup-drawer { position: fixed; top: 0; right: 0; bottom: 0; z-index: 1150; width: min(420px, 100vw); display: flex; flex-direction: column; background: #f8fafc; border-left: 1px solid var(--border, #e2e8f0); box-shadow: -18px 0 45px rgba(15, 23, 42, .14); transform: translateX(105%); transition: transform .22s ease; }
.sup-drawer.open { transform: none; }
.sup-drawer-head { display: flex; align-items: center; gap: 10px; padding: 14px 14px 12px 16px; background: #0f172a; color: #fff; }
.sup-drawer-head > div { flex: 1; min-width: 0; display: grid; gap: 2px; }
.sup-drawer-head strong { font-size: 15px; }
.sup-drawer-sub { font-size: 11.5px; color: #cbd5e1; display: flex; align-items: center; gap: 6px; }
.sup-dot { width: 8px; height: 8px; border-radius: 50%; background: #94a3b8; display: inline-block; flex: none; }
.sup-dot.on { background: #34d399; box-shadow: 0 0 0 3px rgba(52, 211, 153, .25); }
.sup-icon-btn { width: 32px; height: 32px; border: 0; border-radius: 8px; background: rgba(255, 255, 255, .1); color: #fff; font-size: 22px; line-height: 1; cursor: pointer; }
.sup-icon-btn:hover { background: rgba(255, 255, 255, .2); }
.sup-icon-btn.hidden { display: none; }
.sup-drawer-body { flex: 1; min-height: 0; overflow: auto; padding: 14px; display: flex; flex-direction: column; gap: 14px; }
.sup-drawer-body > .sup-chat { flex: 1; min-height: 0; }

.sup-welcome { background: #fff; border: 1px solid var(--border, #e2e8f0); border-radius: 14px; padding: 14px; display: grid; gap: 12px; }
.sup-welcome p { margin: 0; font-size: 13px; color: var(--text, #0f172a); }
.sup-start { display: grid; grid-template-columns: repeat(3, 1fr); gap: 8px; }
.sup-start button { display: grid; justify-items: center; gap: 6px; padding: 12px 6px; border: 1px solid var(--border, #e2e8f0); border-radius: 12px; background: #f8fafc; cursor: pointer; font: inherit; color: inherit; transition: border-color .15s, background .15s; }
.sup-start button:hover { border-color: var(--primary, #2563eb); background: #eff6ff; }
.sup-start span { font-size: 20px; }
.sup-start b { font-size: 11.5px; font-weight: 600; text-align: center; line-height: 1.25; }

.sup-block { display: grid; gap: 6px; }
.sup-block-head { display: flex; justify-content: space-between; align-items: baseline; }
.sup-block h4 { margin: 0; font-size: 12px; text-transform: uppercase; letter-spacing: .04em; color: var(--text-muted, #64748b); }
.sup-link { border: 0; background: none; padding: 0; color: var(--primary, #2563eb); font: inherit; font-size: 12px; cursor: pointer; text-decoration: none; }
.sup-link:hover { text-decoration: underline; }
.sup-note { text-align: left; display: grid; gap: 3px; padding: 10px 12px; border: 1px solid #bfdbfe; border-left: 4px solid var(--primary, #2563eb); border-radius: 10px; background: #eff6ff; cursor: pointer; font: inherit; color: inherit; }
.sup-note b { font-size: 13px; }
.sup-note span { font-size: 12px; color: #334155; }
.sup-note small { font-size: 11px; color: var(--text-subtle, #94a3b8); }
.sup-ticket { width: 100%; display: grid; grid-template-columns: auto 1fr auto; gap: 10px; align-items: center; text-align: left; padding: 10px 12px; border: 1px solid var(--border, #e2e8f0); border-radius: 12px; background: #fff; cursor: pointer; font: inherit; color: inherit; }
.sup-ticket:hover { border-color: #93c5fd; }
.sup-ticket-icon { font-size: 18px; }
.sup-ticket-main { min-width: 0; display: grid; gap: 2px; }
.sup-ticket-main b { font-size: 13px; white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.sup-ticket-main small { font-size: 11.5px; color: var(--text-muted, #64748b); white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.sup-ticket-side { display: grid; justify-items: end; gap: 4px; position: relative; }
.sup-ticket-side small { font-size: 10.5px; color: var(--text-subtle, #94a3b8); }
.sup-unread { display: inline-block; width: 9px; height: 9px; border-radius: 50%; background: #ef4444; }
.sup-ticket-side .sup-unread { position: absolute; top: -4px; right: -6px; }

.sup-status { font-style: normal; font-size: 11px; font-weight: 600; padding: 2px 8px; border-radius: 999px; white-space: nowrap; border: 1px solid transparent; }
.sup-st-open { background: #fef3c7; color: #92400e; border-color: #fde68a; }
.sup-st-wait { background: #dbeafe; color: #1e40af; border-color: #bfdbfe; }
.sup-st-dev { background: #ede9fe; color: #5b21b6; border-color: #ddd6fe; }
.sup-st-done { background: #d1fae5; color: #065f46; border-color: #a7f3d0; }
.sup-st-closed { background: #f1f5f9; color: #475569; border-color: #e2e8f0; }

.sup-empty, .sup-loading { margin: 0; padding: 10px 2px; font-size: 12.5px; color: var(--text-muted, #64748b); }
.sup-error { margin: 0; padding: 10px 2px; font-size: 13px; color: #b91c1c; }
.sup-hint { margin: 0; font-size: 11.5px; color: var(--text-muted, #64748b); }

/* formulário */
.sup-form { display: grid; gap: 12px; background: #fff; border: 1px solid var(--border, #e2e8f0); border-radius: 14px; padding: 14px; }
.sup-seg { display: grid; grid-template-columns: repeat(3, 1fr); gap: 6px; }
.sup-seg label { cursor: pointer; }
.sup-seg input { position: absolute; opacity: 0; pointer-events: none; }
.sup-seg span { display: block; padding: 8px 6px; border: 1px solid var(--border, #e2e8f0); border-radius: 10px; font-size: 11.5px; font-weight: 600; text-align: center; color: #334155; background: #f8fafc; }
.sup-seg input:checked + span { border-color: var(--primary, #2563eb); background: #eff6ff; color: #1d4ed8; box-shadow: 0 0 0 1px var(--primary, #2563eb) inset; }
.sup-seg input:focus-visible + span { outline: 2px solid var(--primary, #2563eb); outline-offset: 2px; }
.sup-field { display: grid; gap: 5px; font-size: 12px; font-weight: 600; color: #334155; }
.sup-field small { font-weight: 400; color: var(--text-subtle, #94a3b8); }
.sup-field input, .sup-field textarea, .sup-compose textarea, .sup-filters input, .sup-filters select, .sup-status-form input, .sup-status-form select, .sup-board-tools input { width: 100%; box-sizing: border-box; border: 1px solid var(--border-strong, #cbd5e1); border-radius: 10px; padding: 8px 10px; font: 400 13px/1.4 var(--font-family, Inter, system-ui, sans-serif); color: var(--text, #0f172a); background: #fff; }
.sup-field textarea, .sup-compose textarea { resize: vertical; min-height: 44px; }
.sup-field input:focus, .sup-field textarea:focus, .sup-compose textarea:focus, .sup-filters input:focus, .sup-filters select:focus { outline: none; border-color: var(--primary, #2563eb); box-shadow: 0 0 0 3px rgba(37, 99, 235, .15); }
.sup-check { display: inline-flex; align-items: center; gap: 7px; font-size: 12.5px; color: #334155; cursor: pointer; }
.sup-check.hidden { display: none; }
.sup-urgent { color: #b91c1c; font-weight: 600; }
.sup-compose-tools { display: flex; align-items: center; gap: 8px; flex-wrap: wrap; }
.sup-attach { width: 34px; height: 34px; border: 1px solid var(--border, #e2e8f0); border-radius: 9px; background: #fff; cursor: pointer; display: inline-grid; place-items: center; color: #475569; }
.sup-attach:hover { border-color: var(--primary, #2563eb); color: var(--primary, #2563eb); }
.sup-attach svg { width: 17px; height: 17px; fill: none; stroke: currentColor; stroke-width: 1.8; stroke-linecap: round; stroke-linejoin: round; }
.sup-file-name { font-size: 12px; color: #334155; }
.sup-spacer { flex: 1; }

/* conversa */
.sup-chat { display: flex; flex-direction: column; min-height: 0; background: #fff; border: 1px solid var(--border, #e2e8f0); border-radius: 14px; overflow: hidden; }
.sup-chat-head { display: flex; justify-content: space-between; align-items: flex-start; gap: 10px; padding: 12px 14px; border-bottom: 1px solid var(--border, #e2e8f0); }
.sup-chat-head > div { min-width: 0; display: grid; gap: 3px; }
.sup-chat-head b { font-size: 14px; }
.sup-chat-head small { font-size: 11.5px; color: var(--text-muted, #64748b); }
.sup-thread { flex: 1; min-height: 160px; overflow: auto; padding: 14px; display: flex; flex-direction: column; gap: 10px; background: #f8fafc; }
.sup-drawer .sup-thread { min-height: 0; }
.sup-msg { max-width: 82%; padding: 9px 12px; border-radius: 14px; display: grid; gap: 4px; font-size: 13px; line-height: 1.45; word-wrap: break-word; }
.sup-msg p { margin: 0; }
.sup-msg small { font-size: 10.5px; opacity: .75; }
.sup-msg.theirs { align-self: flex-start; background: #fff; border: 1px solid var(--border, #e2e8f0); border-bottom-left-radius: 4px; }
.sup-msg.mine { align-self: flex-end; background: var(--primary, #2563eb); color: #fff; border-bottom-right-radius: 4px; }
.sup-msg.mine a { color: #fff; }
.sup-msg.internal { background: #fefce8; color: #713f12; border: 1px dashed #facc15; }
.sup-internal-tag { font-style: normal; font-size: 10px; font-weight: 700; text-transform: uppercase; letter-spacing: .04em; color: #a16207; }
.sup-img img { display: block; max-width: 220px; max-height: 180px; border-radius: 8px; border: 1px solid rgba(15, 23, 42, .1); background: #fff; }
.sup-doc { font-size: 12.5px; font-weight: 600; }
.sup-msg-system { align-self: center; max-width: 90%; text-align: center; display: grid; gap: 2px; }
.sup-msg-system span { font-size: 12px; color: #475569; background: #e2e8f0; border-radius: 10px; padding: 6px 10px; }
.sup-msg-system small { font-size: 10px; color: var(--text-subtle, #94a3b8); }
.sup-compose { display: grid; gap: 8px; padding: 10px 12px; border-top: 1px solid var(--border, #e2e8f0); background: #fff; }
.sup-compose .btn { padding: 7px 16px; }
.sup-final { display: flex; flex-wrap: wrap; align-items: center; gap: 10px; padding: 12px 14px; border-top: 1px solid var(--border, #e2e8f0); font-size: 12.5px; color: #475569; background: #fff; }
.sup-rate { display: inline-flex; align-items: center; gap: 2px; }
.sup-rate span { margin-right: 6px; }
.sup-rate button { border: 0; background: none; font-size: 20px; line-height: 1; color: #cbd5e1; cursor: pointer; padding: 0 1px; }
.sup-rate button:hover, .sup-rate button:focus-visible { color: #f59e0b; }
.sup-rate.done { color: #f59e0b; }

/* tela */
.sup-section { margin-top: 4px; }
.sup-screen { display: grid; gap: 14px; }
.sup-screen-head { display: flex; justify-content: space-between; align-items: center; gap: 16px; flex-wrap: wrap; }
.sup-screen-head h3 { margin: 0; font-size: 18px; color: var(--text, #0f172a); }
.sup-screen-head p { margin: 0; font-size: 13px; color: var(--text-muted, #64748b); }
.sup-tabs { display: flex; gap: 4px; border-bottom: 1px solid var(--border, #e2e8f0); }
.sup-tabs button { border: 0; background: none; padding: 9px 14px; font: 600 13px var(--font-family, Inter, system-ui, sans-serif); color: var(--text-muted, #64748b); border-bottom: 2px solid transparent; margin-bottom: -1px; cursor: pointer; }
.sup-tabs button.active { color: var(--primary, #2563eb); border-bottom-color: var(--primary, #2563eb); }
.sup-table-wrap { overflow: auto; background: #fff; border: 1px solid var(--border, #e2e8f0); border-radius: 14px; }
.sup-table { width: 100%; border-collapse: collapse; font-size: 13px; }
.sup-table th { text-align: left; padding: 10px 12px; font-size: 11.5px; font-weight: 600; color: var(--text-muted, #64748b); background: #f8fafc; border-bottom: 1px solid var(--border, #e2e8f0); }
.sup-table td { padding: 10px 12px; border-bottom: 1px solid var(--border, #e2e8f0); vertical-align: top; }
.sup-table td small { display: block; margin-top: 2px; font-size: 11.5px; color: var(--text-muted, #64748b); max-width: 420px; white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.sup-table tbody tr { cursor: pointer; }
.sup-table tbody tr:hover { background: #f8fafc; }
.sup-empty-screen { display: grid; place-items: center; text-align: center; gap: 6px; padding: 48px 16px; color: var(--text-muted, #64748b); background: #fff; border: 1px dashed var(--border-strong, #cbd5e1); border-radius: 14px; }
.sup-empty-screen b { color: var(--text, #0f172a); font-size: 14px; }
.sup-empty-screen p { margin: 0; font-size: 13px; }

/* administrador */
.sup-admin { display: grid; grid-template-columns: minmax(280px, 360px) 1fr; gap: 14px; height: calc(100vh - 230px); min-height: 520px; }
.sup-admin-list { display: flex; flex-direction: column; min-height: 0; background: #fff; border: 1px solid var(--border, #e2e8f0); border-radius: 14px; overflow: hidden; }
.sup-filters { display: grid; gap: 8px; padding: 10px; border-bottom: 1px solid var(--border, #e2e8f0); }
.sup-filter-row { display: grid; grid-template-columns: 1fr 1fr; gap: 6px; }
.sup-filter-row select:last-child { grid-column: 1 / -1; }
.sup-filters select { padding: 6px 8px; font-size: 12px; }
.sup-admin-items { flex: 1; overflow: auto; padding: 8px; display: grid; align-content: start; gap: 6px; }
.sup-admin-item { width: 100%; text-align: left; display: grid; gap: 3px; padding: 9px 11px; border: 1px solid var(--border, #e2e8f0); border-radius: 11px; background: #fff; cursor: pointer; font: inherit; color: inherit; }
.sup-admin-item:hover { border-color: #93c5fd; }
.sup-admin-item.active { border-color: var(--primary, #2563eb); box-shadow: 0 0 0 1px var(--primary, #2563eb) inset; background: #f8fbff; }
.sup-admin-item.unread { border-left: 4px solid #ef4444; }
.sup-admin-item-top { display: flex; justify-content: space-between; gap: 8px; font-size: 12px; }
.sup-admin-item-top small { color: var(--text-subtle, #94a3b8); font-size: 11px; }
.sup-admin-item-title { font-size: 13px; font-weight: 600; white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.sup-admin-item-meta { font-size: 11.5px; color: var(--text-muted, #64748b); white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.sup-admin-item-bottom { display: flex; gap: 6px; align-items: center; flex-wrap: wrap; }
.sup-urgent-tag { font-style: normal; font-size: 10px; font-weight: 700; color: #fff; background: #ef4444; border-radius: 6px; padding: 1px 6px; }
.sup-wa-fail { font-style: normal; font-size: 10.5px; color: #b91c1c; font-weight: 600; }
.sup-votes { font-style: normal; font-size: 10.5px; color: #5b21b6; font-weight: 600; }
.sup-admin-chat { min-height: 0; display: flex; flex-direction: column; }
.sup-admin-chat > .sup-chat { flex: 1; }
.sup-admin-panel { border-bottom: 1px solid var(--border, #e2e8f0); background: #fcfdff; }
.sup-admin-panel summary { cursor: pointer; padding: 8px 14px; font-size: 12px; font-weight: 600; color: var(--primary, #2563eb); }
.sup-ctx { margin: 0; padding: 0 14px 10px; display: grid; grid-template-columns: repeat(2, minmax(0, 1fr)); gap: 6px 16px; }
.sup-ctx div { min-width: 0; }
.sup-ctx dt { font-size: 10.5px; text-transform: uppercase; letter-spacing: .04em; color: var(--text-subtle, #94a3b8); }
.sup-ctx dd { margin: 0; font-size: 12px; color: #334155; overflow-wrap: anywhere; }
.sup-ctx dd small { color: var(--text-muted, #64748b); }
.sup-err-text { color: #b91c1c; }
.sup-status-form { display: flex; flex-wrap: wrap; align-items: flex-end; gap: 8px 10px; padding: 0 14px 12px; }
.sup-status-form label { display: grid; gap: 4px; font-size: 11.5px; font-weight: 600; color: #475569; }
.sup-status-form label.sup-wide { flex: 1 1 260px; }
.sup-status-form input, .sup-status-form select { padding: 6px 8px; font-size: 12.5px; }
.sup-status-form .btn { padding: 7px 14px; }
.sup-merge { display: inline-flex; gap: 6px; align-items: center; }
.sup-merge input { width: 150px; }

.sup-board-wrap { display: grid; gap: 12px; }
.sup-board-tools { display: flex; gap: 14px; align-items: center; flex-wrap: wrap; }
.sup-board-tools input { max-width: 320px; }
.sup-board { display: grid; grid-template-columns: repeat(var(--cols, 5), minmax(200px, 1fr)); gap: 10px; overflow-x: auto; padding-bottom: 4px; }
.sup-col { background: #f1f5f9; border-radius: 14px; padding: 8px; display: grid; align-content: start; gap: 8px; min-height: 160px; }
.sup-col header { display: flex; justify-content: space-between; align-items: center; padding: 4px 6px; font-size: 12px; color: #334155; }
.sup-col header span { font-size: 11px; font-weight: 700; background: #fff; border-radius: 999px; padding: 1px 8px; color: #475569; }
.sup-col[data-col="em_desenvolvimento"] { background: #f5f3ff; }
.sup-col[data-col="entregue"] { background: #ecfdf5; }
.sup-card { text-align: left; display: grid; gap: 4px; padding: 10px; border: 1px solid var(--border, #e2e8f0); border-radius: 11px; background: #fff; cursor: pointer; font: inherit; color: inherit; }
.sup-card:hover { border-color: #93c5fd; }
.sup-card.active { border-color: var(--primary, #2563eb); box-shadow: 0 0 0 1px var(--primary, #2563eb) inset; }
.sup-card small { font-size: 11px; color: var(--text-muted, #64748b); }
.sup-card b { font-size: 13px; line-height: 1.3; }
.sup-card span { font-size: 11.5px; color: var(--text-muted, #64748b); }
.sup-prio { font-style: normal; font-weight: 700; text-transform: capitalize; }
.sup-prio-alta { color: #b91c1c; }
.sup-prio-media { color: #b45309; }
.sup-prio-baixa { color: #475569; }
.sup-board-detail { display: flex; flex-direction: column; min-height: 420px; }
.sup-board-detail.hidden { display: none; }
.sup-board-detail > .sup-chat { flex: 1; }

.sup-config { display: grid; gap: 14px; max-width: 980px; }
.sup-stats { display: grid; grid-template-columns: repeat(4, minmax(0, 1fr)); gap: 10px; }
.sup-stats div { background: #fff; border: 1px solid var(--border, #e2e8f0); border-radius: 12px; padding: 10px 12px; display: grid; gap: 2px; }
.sup-stats span { font-size: 11px; font-weight: 600; text-transform: uppercase; letter-spacing: .03em; color: var(--text-muted, #64748b); }
.sup-stats b { font-size: 20px; color: var(--text, #0f172a); }
.sup-config-form { display: grid; grid-template-columns: repeat(2, minmax(0, 1fr)); gap: 14px; }
.sup-config-form section { background: #fff; border: 1px solid var(--border, #e2e8f0); border-radius: 14px; padding: 14px 16px; display: grid; gap: 12px; align-content: start; }
.sup-config-form h4 { margin: 0; font-size: 14px; }
.sup-radio { border: 0; margin: 0; padding: 0; display: grid; gap: 8px; }
.sup-radio legend { font-size: 12px; font-weight: 600; color: #334155; margin-bottom: 6px; }
.sup-radio label { display: flex; gap: 8px; align-items: baseline; font-size: 12.5px; color: #334155; cursor: pointer; }
.sup-radio small { display: block; color: var(--text-muted, #64748b); }
.sup-dedicated { display: grid; gap: 8px; padding: 10px; border: 1px dashed var(--border-strong, #cbd5e1); border-radius: 10px; font-size: 12.5px; }
.sup-dedicated.hidden { display: none; }
.sup-dedicated .btn { padding: 5px 12px; margin-left: 6px; }
.sup-qr img { width: 220px; height: 220px; }
.sup-qr p { margin: 6px 0 0; font-size: 12px; color: var(--text-muted, #64748b); }
.sup-ok { color: #047857; }
.sup-warn { color: #b45309; }
.sup-inline { display: flex; gap: 10px; align-items: center; flex-wrap: wrap; }
.sup-inline .sup-field { flex: 1; }
.sup-inline small { font-size: 11.5px; color: var(--text-muted, #64748b); }
.sup-days { display: flex; gap: 6px; flex-wrap: wrap; }
.sup-days label { cursor: pointer; }
.sup-days input { position: absolute; opacity: 0; pointer-events: none; }
.sup-days span { display: inline-block; min-width: 40px; padding: 6px 8px; text-align: center; border: 1px solid var(--border, #e2e8f0); border-radius: 9px; font-size: 12px; font-weight: 600; color: #475569; background: #f8fafc; }
.sup-days input:checked + span { background: var(--primary, #2563eb); border-color: var(--primary, #2563eb); color: #fff; }
.sup-days input:focus-visible + span { outline: 2px solid var(--primary, #2563eb); outline-offset: 2px; }
.sup-config-actions { grid-column: 1 / -1; display: flex; justify-content: flex-end; }
.sup-help { background: #fff; border: 1px solid var(--border, #e2e8f0); border-radius: 14px; padding: 10px 16px; font-size: 13px; }
.sup-help summary { cursor: pointer; font-weight: 600; color: var(--primary, #2563eb); }
.sup-help ul { margin: 10px 0 4px; padding-left: 18px; display: grid; gap: 6px; color: #334155; }

@media (max-width: 1100px) {
  .sup-admin { grid-template-columns: 1fr; height: auto; }
  .sup-admin-list { max-height: 360px; }
  .sup-admin-chat { min-height: 520px; }
  .sup-config-form { grid-template-columns: 1fr; }
  .sup-stats { grid-template-columns: repeat(2, minmax(0, 1fr)); }
}
@media (max-width: 640px) {
  .sup-bubble span { display: none; }
  .sup-bubble { padding: 0 12px; right: 14px; bottom: 14px; }
  .sup-ctx { grid-template-columns: 1fr; }
  .sup-msg { max-width: 92%; }
}
@media (prefers-reduced-motion: reduce) {
  .sup-drawer, .sup-bubble, .sup-toast { transition: none; }
}
.sup-bubble { touch-action: none; user-select: none; }
.sup-bubble.sup-dragging { cursor: grabbing; transition: none; box-shadow: 0 18px 36px rgba(15, 23, 42, .35); }